Rule breakers and what to do about them Everyone has to deal with rule-breakers at some point. As a self-storage owner you should have a process in place to allow your managers to deal with rule-breakers politely, but firmly. In a recent article on ISS, the author recommends the warning system. Give your tenants one […]

Busy season for self-storage owners is no joke (even if our bad pun might be). Before April 1st, there are abandoned units to clear out, new tenants to sign, customer service inquiries to handle and a million other things to think about on a daily basis. The best way to survive the busy season and […]

It’s no secret that it’s notoriously difficult to hire and retain good talent for self-storage facilities. Unless you’re a ‘big gun’ you’re likely running on limited staff. You don’t have an entire HR department to handle hiring and retention at your facility (or facilities). In self-storage, as in every business, success is often dependent upon […]

In a recent article, the Inquirer mentions Self-Storage ownership as one of the best small business ideas of 2019. There are several factors that make self-storage a good investment. While there is a busy season for self-storage, most owners know that business is sustainable year-round. It’s a lucrative business when you do it right, and […]