Website Accessibility Policy

Tenant Property Protection, LLC (“TPP”), as the administrator for Storage Property Association, Inc. (“SPA”), is committed to making our website accessible and usable for all visitors, regardless of ability.

Our Commitment

We believe everyone should be able to access the information, products, and services we provide online. We are continually working to improve our website so it can be enjoyed by the widest possible audience, including individuals with disabilities.

Ongoing Efforts

Our accessibility efforts are ongoing. We review our content, tools, and features regularly to identify and address barriers that may affect users with visual, auditory, motor, or cognitive disabilities. We also welcome input from visitors and industry resources to guide these improvements.

Feedback & Assistance

If you experience difficulty using our website, have questions about accessibility features, or need content in an alternative format, please contact us:
📧 [email protected]
We will do our best to respond promptly and provide a solution.

ADA & Accessibility Standards

While there are no binding federal rules that define exactly how commercial websites must comply with the Americans with Disabilities Act (ADA), we strive to follow recognized accessibility guidelines wherever possible. If you are a federal grant recipient, contractor, or otherwise required to meet higher accessibility standards, please notify us so we can help meet those requirements.

Benefits for All Users

Accessibility features not only help individuals with disabilities but also improve usability for everyone — including people accessing the site on small screens, in low-bandwidth areas, or with limited English proficiency.

Important Notice

We make every effort to build and maintain an accessible website, but changes or custom features may affect compliance. Therefore, we cannot guarantee that every page or feature will meet all accessibility standards at all times. If you have specific needs, please let us know so we can address them where possible.

ADA Accessibility Disclaimer

According to global health organizations, over a billion people worldwide live with some form of disability, and many experience significant challenges that can impact their ability to use technology. These conditions may affect vision, hearing, mobility, cognition, or other abilities. For many, accessible technology is essential for participating fully in work, education, and community life.

TPP recognizes the critical importance of ensuring web content is accessible to individuals with disabilities and to those with age-related accessibility needs. While we aim to make our site and services compliant with current accessibility standards, full compliance cannot be guaranteed in every case, especially when features are customized or altered.

There are currently no universally binding legal requirements detailing exactly how all commercial websites must comply with the ADA, though certain federal agencies and grant recipients must meet higher standards. If your organization is subject to such requirements, please inform us so we can work with you to address them.

We encourage feedback regarding any accessibility barriers you encounter. In some cases, specialized adjustments may be needed, which could require additional time or costs to implement. TPP is committed to working with clients and users individually to provide solutions that best meet their needs.