Make no mistake, Tenant Property Protection is not insurance. TPP is an agreement between the storage facility and the tenant. In the agreement, the storage facility agrees to pay the tenant’s covered loss with no deductible. TPP is the same in all 50 states. It’s simple, effective coverage you can count on.
Tenant Insurance is exactly what it says it is – an insurance contract between the tenant renting self-storage and an insurance company. Details and coverage vary too much from state to state to go into specifics of exactly what is covered, what is not covered or how they pay self-storage insurance claims. It can be confusing and frustrating for owners and managers of self-storage systems, and tenants of a self-storage unit – especially in the event of a claim.