Tenant Property Protection® Aims for Year 8 in ISS “Best of Business” Readers Choice Awards

Celebrating Excellence in Tenant Protection Programs & Services

At Tenant Property Protection® (TPP), we believe that excellence isn’t just about setting high standards, it’s about exceeding them, year after year. For seven consecutive years, we’ve been honored as the "Best Tenant-Protection Program” winner by Inside Self-Storage (ISS), and we’re thrilled to announce that we’ve been nominated again for 2025!

Winning this prestigious award for seven years straight is no small feat. It’s a reflection of our commitment to top-tier tenant protection programs and services, our industry-leading customer service, our exceptional claim services, and the trust our partners place in us. As we strive for our eighth consecutive win, we want to take a moment to celebrate what makes TPP the gold standard in the self-storage industry—and why we continue to stand out as the industry’s preferred choice for tenant protection.

Fast Claims Service: Protecting What Matters, When It Matters

In the self-storage industry, timely claims resolution can make all the difference for tenants experiencing unexpected losses. That’s why TPP has built a fast and efficient claims process that ensures our customers, and their tenants get the support they need without unnecessary delays. Our streamlined approach allows for quick evaluations and resolutions, giving storage operators and their tenants the peace of mind that they’re covered.

With zero deductibles, reimbursement on replacement cost and a hassle-free claims process, we make protecting tenants simple and stress-free. This commitment to efficiency is one of the reasons TPP continues to be recognized as the best in the business.

Unparalleled Customer Service: We Put Our Clients First

At TPP, we understand that tenant protection isn’t just about policies, they’re about people. Our team is committed to delivering exceptional customer service, ensuring that both storage operators and tenants receive the support, guidance, and care they deserve.

We believe in building long-term relationships with our clients, and that starts with trust. Whether it’s answering questions, guiding facility owners and managers through the onboarding process, or assisting tenants in times of need, we go above and beyond to provide a level of service that’s unmatched in the industry.

Our dedication to customer satisfaction and operational excellence is a key reason why self-storage operators nationwide continue to choose TPP—and why ISS Best of Business voters have consistently recognized our contributions to the industry.

Innovation That Creates New Revenue Streams

The self-storage industry is evolving, and at TPP, we’re leading the charge. Our focus goes beyond traditional tenant protection—we provide storage operators with innovative solutions that enhance security, increase revenue, and improve tenant retention.

One of the ways we do this is by introducing cutting-edge ancillary income opportunities that allow facility owners to expand their business offerings while ensuring their tenants are protected. By partnering with TPP, self-storage operators and managers can gain access to next-generation protection products and services that set them apart from their competition while increasing their bottom line.

Innovation is in our DNA, and we’re proud to be recognized as a trailblazer in the self-storage industry.

Ethics & Reputation: The Cornerstones of Our Success

In an industry where trust is everything, ethics matter. TPP has built its reputation on integrity, transparency, and a commitment to doing what’s right for our clients and their tenants.

Our policies are designed with fairness in mind, and we operate with the highest level of accountability to ensure that our partners and their tenants feel secure in their protection choices. We don’t just talk about ethics—we live by them, and our seven-time ISS Best of Business recognition is proof that our values resonate with storage operators across the country.

With a rock-solid reputation and a track record of honest, reliable programs and service, TPP continues to set the bar for excellence in tenant protection.

Our dedicated staff is here to help storage operators identify sales opportunities that align with the unique needs of their community. By leveraging ancillary products and services, facility owners can unlock new self-storage revenue streams while simultaneously enhancing tenant satisfaction.

Whether it's implementing customized protection plans, offering value-added security features, or integrating innovative safety solutions, TPP provides strategic guidance to help operators maximize their earning potential. These personalized revenue opportunities not only differentiate facilities from competitors but also foster stronger relationships with tenants, creating a more trustworthy and service-oriented business model.

TPP Secure™: The Smarter Alternative to Insurance

At the heart of Tenant Property Protection’s industry-leading services is TPP Secure™, our lease-compliant protection plan designed to safeguard tenants’ stored belongings without the pitfalls of traditional insurance. Unlike homeowner’s or renter’s policies, which often come with high deductibles, depreciated payouts, and the risk of premium increases after a claim, TPP Secure™ offers a straightforward, worry-free solution.

With NO deductible, NO depreciation, and NO rate hikes, tenants receive full replacement cost protection for their stored items in the event of loss or damage. This means quick claim settlements, less stress for facility owners, and a better experience for tenants.

For self-storage operators, TPP Secure™ is an easy-to-implement revenue-generating solution that adds value to their facility while enhancing tenant satisfaction. With live online training, simple administration, and compatibility with all major industry software, facilities can seamlessly offer this smarter protection plan without requiring state insurance licensing or errors & omissions coverage.

With TPP Secure™ leading the way, it’s no surprise that TPP continues to be the trusted choice for self-storage protection—and why we’re honored to be nominated for ISS Best of Business once again!

RV Park ‘n’ Protect™

RV Park ‘n’ Protect™ (RVPARK) is our innovative ancillary service designed to meet the evolving needs of high-value RV and boat owners—a rapidly growing segment within the self-storage industry. Insured by Lloyds of London, this program serves as a deductible reimbursement plan that effectively minimizes the hefty out-of-pocket costs typically associated with traditional RV and boat insurance claims. It covers a broad range of risks, including collisions with facility property, fire, explosions, and damage resulting from burglary or vandalism, as well as content coverage that follows the tenant wherever they go.

This service not only enhances your tenant protection offerings but also provides self-storage operators with a unique opportunity to generate additional revenue streams. By offering RVPARK, facility owners can address the unmet demand for comprehensive, affordable on-site protection for high-priced mobile assets, ultimately strengthening tenant relationships and bolstering their competitive edge in the market.

TPP Mobile Container Protection

TPP Mobile Container Protection is a game-changer for self-storage operators offering portable storage solutions. Insured by Chubb Insurance, this innovative program provides comprehensive protection for tenants throughout every phase of the moving and storage process—whether their container is stored on-site, in transit, or placed at their new location. Unlike traditional homeowners or renters insurance, which often excludes or limits coverage for items in storage or transit, our protection plan offers full replacement cost coverage with no deductible.

This means tenants can safeguard their belongings from risks such as fire, vandalism, water damage, or even vehicle impact, without the hassle of depreciation-based payouts. With coverage levels ranging from $2,000 to $10,000, self-storage operators can provide tailored protection options while unlocking new revenue streams. By offering TPP Mobile Container Protection™, facilities can set themselves apart, giving their tenants peace of mind and an extra layer of security during one of life’s most stressful transitions.

SAFE4R

SAFE4R™ is revolutionizing safety in the self-storage industry by transforming facilities into designated SAFE4R Zones—offering tenants, employees, and visitors an added layer of personal security and peace of mind. As the world’s first social safety platform, SAFE4R integrates real-time emergency monitoring services with an intuitive mobile app, providing instant alerts and support at the touch of a button or through voice activation.

By becoming a SAFE4R Zone, self-storage facilities gain a competitive advantage while fostering a safer environment for tenants. Patrons receive a freemium version of the SAFE4R app, connecting them with emergency monitoring services whenever they need help. With features like live video, audio, and location sharing, SAFE4R enhances security and offers facility operators a valuable ancillary service that differentiates their business in a crowded marketplace. This program not only helps storage operators protect their tenants but also creates a new revenue stream through premium app upgrades, reinforcing the facility’s commitment to safety and innovation.

Safer4UTravel™

Safer4UTravel™ takes personal safety to the next level by combining real-time emergency support with valuable protection and convenience features—making it an essential tool for travelers. As an extension of the SAFE4R platform, this program allows self-storage operators to offer tenants a comprehensive travel safety solution while generating an additional revenue stream. More than just a security app, Safer4UTravel provides a full suite of benefits, including cell phone protection, a Mechanics Hotline for vehicle assistance, and ID Protect for identity and fraud security.

Travelers can also enjoy a $1,000 Content Protection Plan, 24/7 roadside assistance, and access to discounted travel and entertainment, making every trip safer and more affordable. By offering Safer4UTravel to their tenant base, storage operators can tap into the multi-billion-dollar travel safety industry, providing a valuable ancillary service that enhances customer loyalty while driving passive revenue growth. This program reinforces a facility’s commitment to safety—both on-site and beyond—by ensuring tenants have the tools they need to protect themselves wherever they go.

Help Us Secure Win #8! Cast Your Vote for TPP

We’re proud of our history, but we’re even more excited about our future. As we work toward securing our eighth consecutive ISS Best of Business win, we invite our partners, clients, and industry peers to cast their votes and help us continue this incredible streak.

Your support has been instrumental in making TPP the industry leader we are today, and we remain dedicated to providing best-in-class tenant protection services that set the standard in the self-storage industry.

Voting is open now—help us claim our eighth win in a row!

Click here to vote for TPP in the ISS Best of Business Awards!

Thank you for your continued trust in TPP. Here’s to another year of excellence in tenant protection, innovation, and customer service!